How We Work
People Before Technology. Why Before How.
An approach refined over 20+ years leading transformations at companies like Electronic Arts and Tetra Pak.
People Before Technology. Why Before How.
An approach refined over 20+ years leading transformations at companies like Electronic Arts and Tetra Pak.
The first and most critical pillar of The Business Boozt Methodology™ is Clarity. This pillar is founded on a simple but powerful truth: no transformation, digital or otherwise, can succeed without a deep, shared understanding of its purpose and desired outcomes. Before a single line of code is written, before a new process is designed, and before any technology is selected, we must first establish an unwavering foundation of clarity.
This initial phase is not a mere formality; it is the strategic bedrock upon which the entire change initiative is built. It is about moving beyond buzzwords and drilling down to the fundamental business drivers.
With a clear vision and a thorough understanding of the organisation's readiness, the third pillar, Alignment, focuses on the critical task of building a powerful and resilient coalition for change. This pillar is where the "People before Technology" philosophy truly comes to life. It is founded on the hard-won experience that a transformation, no matter how well-planned or technologically advanced, will ultimately fail if the key stakeholders are not aligned, engaged, and committed to its success.
Misalignment is the silent killer of transformations, creating friction, resistance, and a cascade of unintended consequences that can derail even the most promising initiatives.
With a clear and aligned vision established in the first pillar, the second pillar, Readiness, shifts the focus inward. This pillar is dedicated to answering a critical question: Is the organisation truly prepared to undertake and sustain the proposed transformation? Experience has shown, time and again, that even the most brilliant strategy will falter if the organisation lacks the capability, culture, and commitment to execute it.
The "People before Technology" philosophy is paramount in this phase, as we move from the "Why" of the transformation to the "Who" and the "How."
The final pillar, Execution, is where the vision, readiness, and alignment forged in the preceding pillars are translated into tangible business value. However, execution is not a linear, one-time event; it is a dynamic and adaptive process that requires continuous monitoring, learning, and adjustment. The core principle of this pillar is that successful transformation requires adaptive execution with frequent alignment checks.
It is about managing the journey, not just the destination, ensuring that the transformation stays on track, on budget, and on value.
85% success rate vs. industry average of 30%
Phased approach delivers results early and often
People-first approach builds genuine commitment
Comprehensive readiness assessment prevents failures
Built-in optimization ensures lasting change
Clear metrics and continuous monitoring maximize value
Discover how your organisation measures against the four pillars of transformation success.